Choose the method required by your agency.
Results recognized by state and federal agencies.
Many results available within 24–72 hours.
We come to you when needed.
Arrive with your ID and any fingerprinting form or ORI number provided by your agency.
We collect your fingerprints using Live Scan or traditional ink methods.
Prints are submitted electronically or provided on fingerprint cards for your agency.
Yes, we provide both options depending on what your agency requires.
FBI background checks can be available in as little as 24 hours, while most state and agency results return within 72 hours.
Yes, we offer mobile services for employers, groups, and agencies in the DFW area.
Gray Positive Solutions LLC Disclaimer:
Our Fingerprinting services are completed in accordance with Industry standards. Fees charged for Fingerprinting and/or Notary services are for our time and labor spent meeting with you, therefore we have a no refund policy. We do guarantee our Fingerprinting services, so if your Fingerprint records are returned by the Authorities or FBI and deemed as unclassifiable due to our error, we will reprint for you at no charge in our office. Rejections are most often due to adverse skin conditions such as medical issues (chemotherapy – eczema), washing hands excessively, dry cracking skin, cracks and lighter ridge detail due to aging, callused fingertips and injuries or amputations. Due to any of these adverse skin conditions, no Fingerprint Technician has a perfect record and a rejection due to these reasons are not the Technician’s fault. If your cards are rejected due to missing information, this will not be deemed “our fault”. Customer must fill out all blocks on Fingerprint cards prior to sending to FBI. If your fingerprints are rejected for any reason not deemed our fault, we will charge our normal fee for re-printing you. If your fingerprints are returned due to low ridge detail or a skin condition preventing us from recording classifiable fingerprints (or other reasons deemed not our fault, such as missing information on cards, etc.), we must charge standard rates for another set of fingerprints. We’ve maintained a 0% rejection rate. In the unlikely event that you are notified of your fingerprints being returned, simply call ahead to schedule an appointment and bring the rejection letter you received with your receipt for your reprints – MUST present receipt and rejection letter. It is your responsibility to know if you are required to obtain ink based or electronic fingerprinting for your background check prior to scheduling an appointment with us. Blank FD-258 cards purchased are final sales and are non-refundable.
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